Due to the nature of the food business we don't take returns or exchanges on food products.
In case of damage in transit - Please know that we do our best to pack your product in a way that it will not be damaged. If you receive your items and all or part of the product is damaged please contact with what broke and a picture of the product so we can make it right.
In the case of a lost package - If when you track your package and it shows as delivered and you have not received your order, please do the following: 1. Check the address to ensure the correct address was put on the product. If this is wrong contact us to resolve the matter. 2. Contact your local post office as sometimes the local carrier will have put it somewhere for you. 3. If the package was never delivered and does not show delivered please contact us to file a lost package complaint with USPS.
In case of a package being marked as delivered and you are unable to find the package please contact your local post office to find out where the package was left.